For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thrive with us. Talkspace. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. For any questions not answered in our Help Center, feel free to contact us at support@talkspace.com. The service is contract-free, so you can cancel at any . Be transparent and over-communicative. Help Center Tweet us Tweet or DM your question to talkspace. I have subscribed on June 3rd of 2021 for the Talkspace messaging services 260USD, using a coupon code where I actually paid 60USD, this service was supposed to be active for one month. year you understand financial worries relationship worries Is Talkspace Hiring Customer Service Representativesocial anxieties all of these things can be like enhanced during the december vacation duration it's truly hard to get face-to-face treatment at the moment because of covid however i in fact think that now i've tried online treatment this this simply works it doesn't matter . Please note that ALL of our job openings are posted on the Talkspace Careers website. Show compassion to colleagues and clientsits what we do. Deliver work on time, and live up to your commitment. To get there, we need exceptionally talented, driven people. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-la273ibz", "fluid": true }, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $35,772 per year in United States. We hold ourselves and our employees to the highest standard of work and integrity, in order to provide the best care possible. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. I was told that I would receive a refund. Make, but do not repeat, mistakes. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If you applied for a position or received a notice for a position at Talkspace and it does not appear on our website, please disregard it. Paid for service and was never serviced and asked for my full refund. It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. Talkspace is an online therapy service that connects you to a dedicated, . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. Salary information comes from 2 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. New York, New York 10023 United States TalkSpace phone number +1 516 847 5432 25 29 What is TalkSpace's email address? You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. TalkSpace reviews first appeared on Complaints Board on Aug 17, 2014. Its signature psychotherapy product connects individual clients with a network of thousands of licensed therapists through an easy . The plan also includes unlimited text, video, and audio messaging in a group room with your therapist and partner. Responding promptly to customer inquiries. Average Talkspace Customer Support Representative yearly pay in the United States is approximately $53,082, which is 46% above the national average. Submit a complaint and get your issue resolved. Customer support; Emergency resources; If you are in a life threatening situation - don't use this site. Talkspace salary trends based on salaries posted anonymously by Talkspace employees. Ensure customer satisfaction and provide professional customer support. Our values are integral to everything we do. Talkspace - Contact Us Contact Us We love to hear from you Send us a note [email protected] Shoot us a note and we'd be happy to help Visit our Help Center You might find the answer to your question there faster. TalkSpace is a multinational company founded on 2012 by Oren Frank and Roni Frank with its headquarters located at New York City, New York, U.S. and key people behind it being Douglas Braunstein (interim CEO) .. TalkSpace deals in the Psychotherapy industry, and provides services in Online therapy and Unlimited Messaging Therapy, and provides its services worldwide. I hope insurance companies will black list Talkspace since they are a ripoff! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TalkSpace, TalkSpaces support and contact email address is, Like, share & subscribe to TalkSpace on YouTube at, Check out TalkSpace's Instagram pictures and videos at. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. TalkSpace was founded by Oren Frank and Roni Frank. TalkSpace headquarters 33 W 60th Street, 8th Fl. Services. Average salary for Talkspace Account Specialist in New York City: US$52,656. Average salaries for Talkspace Customer Service Representative: $35,995. Find your therapist Choose your therapist from a selection of recommended matches. See if they're hiring! High school diploma, general education degree, or equivalent. To whom it may concern, Hi, since I have joined talk space, we have had one session. The estimated total pay for a Customer Service Representative at Talkspace is $39,676 per year. You can find contact details for TalkSpace above. Ability to stay calm when customers are stressed or upset. What Customers Say About TalkSpace "There are so many plans to choose from and the therapists and support are amazing for people that don't have time to go to an office and sit for an hour from 8-4." To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Be honest and real. Our mission at Talkspace is to make therapy affordable and accessible to everyone. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. $14$25 Most Likely Range Possible Range The estimated total pay for a Customer Service Representative at Talkspace is $19 per hour. Teen therapy is available for teens between the ages of 13 through 17. In 2016, Ricardo Lori was an avid user of Talkspace an app that lets people text and chat with a licensed therapist throughout the day. Communicating with customers through various channels. To write a complaint about TalkSpace and get an answer from the officials of TalkSpace, Complaintsboard.com's objective complaint writing and answer providing system can be used. Click here to get notifications about new complaints of TalkSpace. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. TalkSpace offers a variety of services, such as Online therapy and Unlimited Messaging Therapy. Any communication in regards to a job opening at Talkspace will be through the use of. Customer Service Representative Responsibilities: Customer Service Representative Requirements: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Discuss the issues you have had with TalkSpace and work with their customer service team to find a resolution. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services on the On 4/2/22, I paid for an online consultation. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. @talkspace For press inquiries email us [email protected] Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The latest review Therapy was posted on Jun 23, 2022. Youll get comprehensive medical, dental and vision plans coverage from day one, It has come to our attention that there are fraudulent recruitment scams by individuals or organizations claiming to represent Talkspace. Your input helps Glassdoor refine our pay estimates over time. This review was chosen algorithmically as the most valued customer feedback. Start therapy Begin the journey towards a happier and healthier you. They are intended to steal your personal information or money. Product shipment, payment, communication, billing, and any kind of service-related complaint about TalkSpace can be filed via the specific TalkSpace complaint section. Strive to always improve your product and process. When you join Talkspace, youll enjoy a comprehensive package of benefits dedicated to your health and wellness. By Kashmir Hill and Aaron Krolik. Based on 2 salaries posted anonymously by Talkspace Customer Service Representative employees in New York City. All right reserved. Aug. 7, 2020. I was having some issues with scheduling a free 10 mn session that was included in the subscription and contacts Talkspace support services . ComplaintsBoard.com is a leading complaint resolution website on the Internet. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $41,445,Customer Service Associate salaries with median pay of $37,999,Call Center Representative salaries with median pay of $35,647,Financial Services Representative salaries with median pay of $59,010. Your input helps Glassdoor refine our pay estimates over time. Call +1 (800) 273-8255 or use. Get started Benefits of Talkspace 24/7 access reach out whenever you need Eliminate commute time and scheduling hassles Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary. The estimated base pay is $39,676 per year. You can also send an email to TalkSpace's customer service representatives 24/7 at support@talkspace.com. The average salary for a Customer Service Representative is $35,772 per year in United States, which is 9% lower than the average Talkspace salary of $39,676 per year for this job. Collaborate and support your team and other teams. TalkSpace offers couples therapy that includes four 30-minute video sessions each month for $396 a month or $1,068 every three months. .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $19 look to you? We are hiring a customer service representative to manage customer queries and complaints. Related Searches:All Customer Service Representative Salaries|All Talkspace Salaries. If you have an existing account with Talkspace, we ask you to reach out from the email address that's associated with your account for seamless support. A resolution has an average consumer talkspace customer service representative of 1 stars from 20 reviews the! 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